Management portal

Restore Portal

API

Self-Service Restore Portal

Management portal 3.4.6 We have introduced additional restore rights in the user settings. Now, you can configure a user with restore roles so they can restore data back to the tenant without being able to download it. This enhancement improves security by ensuring that sensitive data cannot be downloaded, benefiting organizations that need to strictly control data access and prevent unauthorized data extraction. 12 December 2024 Management portal 3.4.6 The portal user page has been redesigned to enhance usability and improve the user experience. The new design includes: - Organized tabs: The user list and individual user settings are now organized into tabs for an easy navigation. - Intuitive toggle buttons: The dropdown menus have been replaced with toggle buttons, providing a more intuitive way to toggle "on" and "off" options. These toggle buttons will soon be implemented across all areas where drop downs were previously used for this functionality. - A new field: "Account expires": Keep track of temporary users with a new field displaying the account expiration dates, ensuring you stay informed about upcoming deletions. 12 December 2024 Management portal 3.4.5 You can now request a retention change directly from the portal with a simple click. A new button, located under the job list, facilitates this process. This approach helps avoid duplicating users when jobs are deleted and recreated. Additionally, there is no longer a need for a full re-upload of data to the repository, making the transition to the new retention period much smoother for customers. Please note: Selecting a lower retention period will immediately delete any data exceeding the newly selected retention period. For your convenience, all retention change requests are logged in the customer log and automatically generates a support case in the ticketing system. 10 December 2024 Management portal 3.4.5 We now offer a full range of retention periods tailored to your needs: Choose from 1, 2, 3, 5, 7, 10, and 25 years. Previously, only non-Arrow customers had access to the complete selection. 10 December 2024 Management portal 3.4.4 26 November 2024 Feature added: The large, full-page storage graph has been updated to display only 100 data points, providing a cleaner and more streamlined look for customers who have been active for over 100 days. Previously, customers with 1,000+ data points faced rendering issues. Additionally, a new feature has been added: a box within the graph showing the latest (highest) GB count for quick reference. The export as CSV still exports the full amount of data points. Management portal 3.4.4 26 November 2024 Feature added: The small "Storage" graph on the dashboard has been redesigned. It now displays only the first and last data points, along with 8 additional points in between. The Y-axis has been improved to prevent overflow text-issues for customers with large storage quantities. The dates on the X-axis have been removed and are now displayed in the hover-over box. The icon for displaying the full page has been updated with a new design. Management portal 3.4.4 21 November 2024 Feature added: We now provide support in the most commonly used languages among our customers: English, Italian, German, French, Spanish, and Portuguese. For tickets submitted in languages other than English, we utilize advanced AI translation to seamlessly translate the text both ways. This ensures that customers can easily create and understand support tickets in their preferred language. When replying and creating tickets a new text highlights this option is displayed. Management portal 3.4.4 20 November 2024 Feature added: A new support system has been introduced to the portal, enabling customers to access support from us more quickly and efficiently. In partnership with Arrow ECS, we have streamlined the process by eliminating "middle men", allowing customers to communicate with us directly through the portal. Management portal 3.4.3 13 November 2024 Feature added: The storage statistics page graph (not the smaller one on the front page) has been significantly enhanced. The design has been updated, and you can now pan and zoom within the graph using a touchpad or mouse. Additionally, CSV export performance has been greatly improved for faster data retrieval. Management portal 3.4.3 30 October 2024 Feature added: The "Accounts in Backup" tab has been upgraded to the new table format. Management portal 3.4.3 29 October 2024 Feature added: A new table display system, that introduces live and very fast filtering across all fields as you type, has been implemented in the portal, and it will gradually replace all existing table lists. Management portal 3.4.3 29 October 2024 Feature added: A new date format setting is now available on the customer page under the Settings tab, allowing the default date display to be customized to one of the following formats:   •  MM/DD/YYYY = 10/29/2024   •  DD/MM/YYYY = 29/10/2024   •  YYYY-MM-DD = 2024-10-29   •  DD.MM.YYYY = 29.10.2024 This setting adjusts how dates appear in tables within the portal but applies only to the new table types mentioned above. External communications, such as emails, will incorporate this setting at a later stage. Management portal 3.4.2 23 October 2024 Feature added: Restore log details are now available in the management portal, making it easier for administrators to track what is being restored and by whom. Please note that this information is not accessible to distributor users Management portal 3.4.2 9 October 2024 Feature added: Users can now customize the conditions for receiving backup reports. They can choose to receive reports based on specific statuses: success, info, or warning, ensuring that notifications are sent only when these conditions are present in the backup report log. Management portal 3.4.2 26 September 2024 Feature added: Changes to the "Backup Log" have been implemented. In addition to displaying all completed jobs, the Backup Log now also shows running jobs and their current progress. The list updates every 10 minutes. With the addition of running jobs, the list is now sorted by start time rather than finish time, as before. Both the start time and finish time are shown. When a job has finished but the log entry is not yet complete, the job's state will now be displayed as "Finishing". Management portal 3.4.2 26 September 2024 Feature added: When a customer who hasn’t yet authorized their account enters the portal, they will be directed to a welcome screen, followed by a page explaining the need for a global admin to complete the authorization process and what steps to take if they don’t have these credentials. Additionally, numerous bug fixes and design changes have been implemented. Management portal 3.4.0 2 July 2024 Feature added: When creating new customers through the API, the system will no longer automatically designate the first user as the backup report recipient. This change means that the backup report recipient must now be added to users at a later stage. If no recipient is designated, backup reports will not be sent by default. Management portal 3.4.0 19 June 2024 Feature added: New feature added for sending an updated user list to a designated email address. This list includes all mailboxes stored in our backups and provides the latest backup times for Exchange, OneDrive, Personal SharePoint, and Exchange Archive associated with each user. Management portal 3.4.0 19 June 2024 Feature added: A new "Settings" tab has been introduced on the customer page. This tab is dedicated to managing RBAC (Role-Based Access Control), Self-Service options, and settings for the new user report email (see next post for details). Management portal 3.3.1 10 April 2024 Feature added: The "Accounts in backup" tab has been enhanced with a new "Type" column, indicating whether an account is classified as a user or shared mailbox.This column is refreshed nightly following a backup operation that includes the respective account. It's important to note that excluding an account from backup will maintain its type status, effectively "freezing" it. Consequently, any updates made in the customer's tenant will not reflect in the portal unless the account undergoes another backup process. Management portal 3.3.1 3 April 2024 Feature added: Creating new users on the customer page has been redesigned. In the new dialogue pop-up it is now possbile to state if the user has restore rights or not. The inclusion of a name is optional, but if left unset, it will be obtained from Microsoft upon the user's initial login. Management portal 3.3.1 27 February 2024 Feature added: Deleted backup jobs are now displayed beneath the active jobs, clearly marked as deleted. This enhancement is implemented for compliance purposes and to simplify the identification of previous jobs. This adjustment also covers jobs that were deleted starting from January 2021. Management portal 3.3.1 27 February 2024 Feature added: Introducing Retention periods of 2, 7, and 25 years, implemented to comply with regulations in certain countries that permit maximum retention periods of 2 and 7 years. Management portal 3.2.2 2 February 2024 Feature added: Today, has been expanded our locations by introducing Madrid, Spain as a new data center location. This facility stands out as the site is fully powered by 100% renewable energy. A new small green leaf icon will be displayed next to the location, indicating a cleaner, more environmentally-friendly choice. Management portal 3.2.2 30 December 2023 Feature added: The "Email in Backup" tab has been updated to "Accounts in Backup," displaying both active and inactive accounts within the backup repository. Additionally, it now provides the date of the most recent backup for Exchange, OneDrive, Personal SharePoint, and Exchange Archive data for each account. Furthermore, when you download the CSV file, it will display the exact time of the last backup in the UTC timezone. Management portal 3.2.2 15 December 2023 Feature added: The backup jobs on the front page now always displays as a list of jobs. Previously if 4 or less jobs were present a 2x2 box system was displayed. Management portal 3.2.2 14 December 2023 Feature added: Create new "entire job" and create new "group job" has been redesigned with reduced clutter for enhanced clarity. Management portal 3.1.3 19 November 2023 Feature added: In rare instances where a backup job remains inactive without processing additional items, it will now self-terminate after 48 hours of inactivity. Please note that customers will not receive a job log notification for this action. The system will make up to three retry attempts for the job. Management portal 3.1.3 19 November 2023 Feature added: It is now possible to export the storage and license graphs as CSV files. Management portal 3.1.3 17 November 2023 Feature added: A new mini storage graph is now featured on the customer page, depicting the gradual increase in gigabytes (GB) over time. By clicking on the magnifying glass icon, you can access further information, such as more datapoints and storage quotas. Management portal 3.1.2 17 November 2023 Feature added: You can now filter the job report list by month and year, which is especially helpful when reviewing hundreds of backup reports and contributes to improved load times. This applies to the customer and partner views. Management portal 3.1.2 8 November 2023 Feature added: Effective immediately, when a customer is marked for deletion, their billing will cease on the same day, rather than after seven days as previously implemented. Additionally, data restoration is no longer possible for deleted accounts. However, a seven to ten day grace period is in place to allow for account reactivation through the management portal or distributor portal in case of erroneous deletion. During this grace period, all backup jobs will continue to function. Feature Old behavior New behavior Billing cessation After 7 days Same day Data restoration Possible No longer possible Grace period for reactivation 7 days 7-10 days Backup job status during grace period Functional Functional Management portal 3.1.2 9 September 2023 Feature added: The global admin user, initially used for tenant onboarding, is now concealed from users who are not administrators or resellers. Management portal 3.1.2 27 August 2023 Feature added: Users now have the ability to remove themselves from the user lists of distributors, partners, and customers. Upon doing so, they will be immediately logged out, regardless of whether they are associated with other customers or partners. Management portal 3.1.2 27 August 2023 Feature added: The timestamps are now exported with a colon (H:M:S) format when saving to CSV, making Excel imports more straightforward. Management portal 3.1.2 21 August 2023 Feature added: Distributors and resellers now have access to a daily consumption change list. This list displays all customers for whom the count of consumed licenses has altered in comparison to the day preceding the chosen date. Management portal 3.1.2 27 June 2023 Feature added: Individual backup logs can now be exported as CSV files. Exporting such file will generate an entry in the log table. Management portal 3.1.1 27 June 2023 Feature added: All backup logs and report emails now display all date and time in time zone of the datacenter regardless of where the user and customer is located. Management portal 3.1.1 20 June 2023 Feature added: When creating group backup jobs it is now possible to exclude all personal SharePoint Sites Management portal 3.1.1 19 June 2023 Feature added: As soon as a customer connect their tenant to us we immediately count the quantity of emails from Microsoft. This number is used to decide wether we can offer the option of an "Everything" job instead of the 4 regular jobs. Management portal 3.1.0 15 June 2023 Feature added: Datacenter "Denmark" has been removed from the selection of datacenter countries making our product 100% dedicated to IBM datacenters. Management portal 3.1.0 2 June 2023 Feature added: Resellers will now receive email notifications whenever one of their customers has a trial that is set to expire within the next 5 days. Management portal 3.1.0 1 June 2023 Feature added: The distributor page now offers the option to include or modify the "reseller number" for identification purposes in reports and other relevant sections requiring a matching field. Management portal 3.1.0 31 May 2023 Feature added: It is now possible to add specific SharePoint sites to the exclusion list of a backup job. Management portal 3.1.0 10 May 2023 Feature added: Introducing a new and highly user-friendly "end-user self-service restore" feature to all customers. With this feature, employees can access their own Emails and OneDrive backup-data and restore them without having to involve the IT department. To enable this, an admin user must turn on the feature as it is not enabled by default. Feature added: The tab that was formerly known as "Users/notifications" has now been renamed to "Users/Settings,". Management portal 3.0.8 29 April 2023 Feature added: It is now possible to see when the Email and OneDrive was last backed up under the "Emails in backup" -tab. Feature added: In addition, it is also possible to view if the email has an Exchange Archive that is being backup up, under the "Emails in backup" -tab. Feature added: Current retention period for the user, in years, is now displayed under the "Emails in backup" - tab. Management portal 3.0.8 26 March 2023 Feature added: A new graph overview of storage growth can now be found within the management portal. Management portal 3.0.8 03 March 2023 Feature added: Added the possibility to re-authenticate directly within the portal. Management portal 3.0.7 07 December 2022 Feature added: Resellers can now select the licenses type "Commercial" or "Educational" upon creation of the customer. Overview has been updated to display both license types. Management portal 3.0.6 13 November 2022 Feature added: Customers can now find an overview of the restore log inside the management portal. Exporting the log or viewing the details of the actual restore still requires restore permissions and can only be done in the restore portal. This addition is intended for management personal to audit whether a new restore has been processed. This is also the first time a submenu function is introduced in the main menu. Management portal 3.0.5 12 November 2022 Feature added: Resellers can now see all their customers backup logs in one place by selecting the new "Customer backup logs" tab. The date filter must be filled out to see the list for a specific date. This will also make it easier when reviewing logs for instance once a day. At the moment the backup logs are grouped by customer but it is currently not possible to sort alphabetically should that request arise. 11 November 2022 Feature added: When a reseller has added a custom logo URL on their settings page, this logo is now shown on the resellers start page. Until now the logo was only shown on the customer page. And on the customer page, the distributor logo is now hidden and the custom logo is displayed in its place. And lastly the custom logo has been slightly enlarged. 6 November 2022 Feature added: The user page has been completely redesigned. Notification users have been removed end merged into the new user list. Clicking on a user in the list will bring up the preferences and role for the selected user. It is now possible for each user to have individuel settings for backup reports. For instance one user could get all reports and another user only when warnings is present. Also each user can decide if they want the report embedded as HTML or as an attached file (useful for very large reports). Prior to this change these settings were customer wide for all users. Please remember that only admin users (and reseller users) can change access roles. As a result of this change, the "Email status" found on the details of each log, will now just show "Backup Log Report email processed: [CurrentTime]". Feature added: Administrators can now assign restore roles based on types of data. When a user has the restore role assigned, it can be further narrowed down to just "Mailbox", "OneDrive", "SharePoint" or "Teams", or any combination of them all. For instance a restore user may only be able to restore mailboxes but not SharePoint data etc. All current restore users have been assigned all types leaving their using as it was before being able to restore everything. However all new restore users will only have Mailbox and OneDrive turned on as default. SharePoint and Teams must be assigned in addition to this. Management portal 3.0.4 24 October 2022 Feature added: A new access role system has been enabled today with sliding on/off button on the "users" page. The button is green for "Yes" and light grey for "No" access. The system has 3 roles: Admin Manage Restore Only users with Admin role can add, change or delete users. When inviting a user while creating a new customer this user will automatically get the admin role assigned. Some customers do not have any admin users enabled. In these cases only the reseller, distributor or our support can add a new Admin user for the customer. All changes to users is logged in the "Activity log" that is shown on the customer page. Users with the "Manage" role can still add and change users in the report and notifications area. Users logged in as resellers or distributors automatically have admin rights to the customers in their list. Admin users can remove themselves as Admin and in that case they are immediately downgraded to the "Manage" role. The system is the first part of a larger role management system that will be introduced later this year. Management portal 3.0.3 22 October 2022 Feature added: Customers can now see a line-chart showing the license count history since their first backup. The chart is found under "Licenses in use" and then on the button "License statistics" 19 October 2022 Since almost all our customers have 4 or less backup jobs, the management portal have been changed to show the first 4 jobs in boxes side-by-side rather than in a list. Customers with 5+ backup jobs may find the remaining jobs in the list below. Management portal 3.0.2 30 August 2022 Customers with Basic or Modern authenticated tenants will no longer be able to create new jobs until they upgrade to Device Code. Upgrade to Device Code can be done in the portal and is only visible for affected customers. Feature added: It is now possible to create a SharePoint job without including the Personal SharePoint Sites. This feature has been added to accommodate customers that are backing up specific groups of users instead of the entire organization. Setting up the SharePoint job would result in counting all the users making the license count be higher than the customer expects. Please note, this feature is a manual process for us. When a customer creates such a job, the job will be disabled after which our support manually removes the personal sites ID from the job and enables and starts the job. A warning message that the job may be up to 72 hours delayed on the first run is displayed to the customer. If the customer at a later stage decides to add the Personal Sites again they can do that by inspecting the job and removing the exclusion. 12 July 2022 Feature added: When creating backup jobs, the dialogue boxes (Entire and Group respectively) have been redesigned to make it easier to select job type, start time and retention. The dialogue boxes is now also aware which types the customer is authenticated for and what retention periods is available for the specific customer. 11 July 2022 Feature added: Clicking on the magnifying glass on a job will now show some additional details about the status of the job. The extra info, which is calculated upon requesting the page, are: • The total amount of objects to be processed. • The current amount of processed objects. • The qty. of items that has been transferred. • The total MB/GB transferred. This is especially useful for the first jobrun that sometimes may take many days to process depending of the size of the job. Note: the "current processed objects" count will only show for jobs that has less that 10.000 objects. Note: Only jobs that are running will show "The current amount of processed objects." 29 June 2022 Feature added: Resellers can now add their own logo to the customer page, which will be shown centered at the top of the screen. The setting is found in the 'reseller settings menu'. The file must be located at a fully qualified URL where the file can be read at all times since it is not cached or stored. We accept JPG, JPEG and PNG filetypes and the image will be resized automatically. 28 June 2022 Feature added: It is now possible to filter the group list when adding exclusions to a backup job. 22 June 2022 Feature added: We have begun the journey towards more simple backup reports especially when "Warning", "Info" and "Error" are present in the report. A number of improvements is on the way. However, the first change is that "Warning" and "Error" messages will now be combined to a single status: "Warning". From this time on we will only have "Success", "Info" and "Warning". The change is made because it can be hard to distinguish between "Error" and "Warning". In the backup reports, which are sent to customers, we know have begun the process of adding our own error codes and adding a clickable link to direct the user to the specific knowledge base article regarding that specific warning. The goal is to quickly help the end-customer or reseller determine the error and is presented with the solution. Example link: https://link.revirt.global/KB1004 16 June 2022 Feature added: Resellers now use the same layout theme as on the customer page. If you are a new reseller, you’ll be reminded to fill in info of what you customers will see with in the portal – you are able to adjust name of portal, support email and much more. Go to your reseller page to customize to your preference. 6 June 2022 Feature added: When selecting a user to be permanently deleted from backups, i.g. for GDPR reasons etc., you can now echedule the date of deletion. The company is legally required to keep the data for a certain period. The actual deletion will take place within 3 days after the selected date. Also, it is not possible to select a date within 3 days of the current date. 24 May 2022 Feature added: The "Backup job logs" tab has been simplified and now features a list of all the backup sessions in descending order of dates. Clicking on the magnifying glass will show the details of the backup session. It is possbile to filter on a specific date. Please, note that the details of a backup session is processed separately from the entry in the list. Backup jobs, which have finished recently will be shown in the list before the details are ready. These jobs will have a "pending" sign next to them and the magnifying glass will not be visible. Management portal 3.0 10 May 2022 Feature added: New design for the customer section of the the management portal was released. Feature added: It is now possible to export the "items list" as a CSV. Management portal 2.4.4 21 April 2022 Feature added: Arrow customers will now be notified every day if they are consuming more licenses than they have purchased in Arrowsphere. An email will be sent once each day until the issue has been resolved. The email will include the name of the reseller. The customer can change who gets these notifications in the user list in the Management Portal. In addition, a daily email will be sent to resellers if they have 1 or more customers who have overconsumed. The email will contain a list of customers, the purchased quantity and the consumed quantity with a link to Arrowspehere. Note: We have adjusted the above function to not send emails on weekends. 13 April 2022 Feature added: You can now choose whether the email backup report should be attached as a file instead of embedded in the email. This can be very useful if the backup reports is very long. The setting is found under the list of backup report emails. 4 April 2022 Feature added: The "Log" and "Users" buttons normally found in the blue button bar has been moved to separate tabs and renamed "Activity log" and "Users / Emails". The change is the first move against removing the blue left column entirely on the customer page. 2 April 2022 Feature added: On the backup log page it is now possible to filter the job list to show "Active jobs" or "Deleted jobs". Default it is set to "Active jobs". This is useful for customers that have backup jobs that have been deleted. Jobs move from Active to Deleted after 7 days of deleting the job. 30 March 2022 Feature added: Selecting the date for displaying of backup logs now uses the date of completion of the job and not the start date of the job. This has been changed in order to remove confusions when the backup report is emailed on one date (date of completion) and the job started at an earlier date. Fixed: Selecting a date in the job report log now also automatically selects the first time available in the dropdown menu (and in most cases the only time). Before the time selected from the previous selected date was still displayed when changing the date and that could lead to confusion. Feature added: A new "Backup reports and service notifications" area that stores information regarding, which emails we send backup reports and other notifications to - for instance overconsumption warnings etc. It is now possible to have an unlimited number of emails to receive backup reports and notifications. For each email added it is possible to choose whether they should receive either backup reports or notifications - or both. That also means that the 3 report emails usually found on the front of the customer page is moved to the new area found by clicking the "Users / Emails" button in the main menu. When inviting a new customer to our backup service the email that is invited is automatically added as "notifications" and "report" email. Management portal 2.4.3 23 February 2022 Feature added: On the job detail page, it is now possible to add "Distribution", "Security" and/or "Office 365" groups to be excluded from a backup job. All users within such a group including their OneDrive and SharePoint sites will be skipped when running the job. All excluded groups is now displayed in a separate list under the groups that is included. It is also possible to remove groups from the excluded list including groups added by us manually prior to this change. Management portal 2.4.2 19 February 2022 Feature added: On the job detail page, it is now possible to see excluded objects from backup jobs. 4 February 2022 For resellers it is now possible to create free trials directly in the portal without running through a demo distributor or demo reseller. In the "Add new customer" dialogue box it is possible to enable 30-day trial for the customer. There is no limit of usage for trials, however, we do monitor for abuse. 5 days before a trial ends, the user who created the trial will be notified via email. In the customer list it is now clearly marked, which customers are trials and when they expire. Converting the trial to paid is easily done by using the new button "Convert to paid account" on the customer page. Billing will start from that day regardless of how many days are left of the trial. This change marks the end of demo resellers and demo distributors. From this point on, customers created in a demo reseller will not be able to be converted to a paid account and must be set up again in the paid system. This does not include trials already created prior to this announcement. Resellers with demo resellers will soon be notified and the demo reseller deleted. Trials is automatically deleted when the trial ends with no further warnings. Management portal 2.4.1 4 February 2022 Feature added: Disabling of backup jobs is no longer possible. Jobs must run or be deleted. If customers need to have a job disabled they may contact support in order to do so. 14 Janurary 2022 Feature added: New designs for Distributor, Reseller and Customer portals was deployed. Please let us now if you experience problems with these changes. Fixed: Crushed a bug that sometimes would show the wrong date in the "last backup" field on the licensed users tab. This would also sometimes result in the affected users would stay in ITP forever when they first entered that state. 25 December 2021 Feature added: On the "licenses in use" tab it is now possbile to find the first time and the last time, a user was in a backup job. Please note that users before 1/1/2021 will show a "< 2021". 22 December 2021 Feature added: When creating an entire Exchange job for the first time the backup starts automatically. The rest of the jobs will still start based on their schedule. After the Exchange has finished running the first time it will resume to the regular schedule. The reason for this is to give the Exchange job a head start since the first full backup job always takes a long time and will complete faster without "competing" with the other jobs. 7 December 2021 Feature added: Redesigned the "add customer" window in order to accommodate the new Fast Track function. Also added a couple of "help" boxes explaining Fast Track and email invitations. If you think "help" boxes could be helpful in other places please let us know with specific locations. Management portal - 2.4.0 7 December 2021 Feature added: "Fast Track". Fast Track is for resellers who are providing a fully managed solution to their customers. When adding a customer to the portal with fast track enabled, the customer will receive an invitation and a link in order to authenticate with their Microsoft Global Admin user. They will go straight to the authentication page and once authenticated they will just see a "thank you" page. At this point they can close the window and forget. After a short while, all 4 backup jobs (Exchange, SharePoint, OneDrive and Teams) will automatically be created and scheduled. The customers is also added to the report email. No further action is required on the reseller or customer's part. In the resellers customer list it is clearly marked that it is a fast track customer that is awaiting authentications from the customer. This will disappear when the customer authenticates. See how it works as partner: https://youtu.be/jNYSBB-pQJg See how it works as end-customer: https://youtu.be/oNRJCrcTVgQ 11 November 2021 Getting ready to introduce the new "Fast Track" experience (TBA) it was necessary to completely redesign the process of selecting country and authorizing with Device Code. The process is now simpler too. 26 October 2021 Feature added: For users, which are added to more than one customer/reseller/distributor, the process for entering the portal has been simplified. Users who are connected with just 1 customer, reseller or distributor now goes directly to that page without the selecting list. For users who are connected with multiple customers will display a list from which the customer is chosen. Users who are found in multiple customers, reseller and distributors will now experience a pre-selection of what kind of role they enter as (Customer or Reseller or Distributor). Management portal - 2.3.5 25 October 2021 Feature removed: "Denmark" will no longer be offered to new customers. We recommend Germany for all nordic countries. Feature added: It no longer required to choose data location when creating a customer. The data location is now added when the customer adds the tenant information. Default is Germany but can be changed to any of our 15 datacenter locations. Feature added: New selection design is added to the add tenant page. 21 October 2021 Feature added: Added new data location Osaka - Japan Feature added: Added new data location Montreal - Canada Feature added: Added new data location San Jose - USA Feature added: Added new data location Seoul - South Korea 26 September 2021 Feature added: Redesigned the way users with multiple accounts select which account they want to use. 08 August 2021 Feature added: Added a feature to handle customers that does not have SharePoint and/or Teams in their Microsoft subscriptions. Management portal - 2.3.4 07 August 2021 Feature added: It is now possible for customers to export the licensed user list from the "Licenses in use" tab Management portal - 2.3.3 05 August 2021 Feature added: Customers now have the option to choose if a portal user is a "manage" or "restore" user. (Or both) Management portal - 2.3.2 05 August 2021 Feature added: Resellers now have the option to individually mark their own users to be added per default as users for new customers. Management portal - 2.3.1 28 July 2021 Fixed: Corrected a bug that sometimes resulted in blank list when viewing members of a group while creating a groupbackup job. 21 July 2021 Feature added: Adding of "Entire" backup jobs has been re-written with a new workflow. Management portal - 2.3.0 20 July 2021 Feature added: Added the option to change the Microsoft 365 user, used to setup Device Code. Feature added: Added “Display name” under licensed users. 19 July 2021 Feature added: Implemented the possibility to request a deletion of a specific user, to comply to the “Right to be forgotten”. Management portal - 2.2.9 16 July 2021 Feature added: Upgrading Microsoft Tenant authentication from Basic Authentication to Modern Authentication with Device Code is now possible, within the Management Portal Management portal - 2.2.8 15 July 2021 Fixed: Corrected a bug that could result in displaying wrong times for backup interval and last/next run in the job list. 14 July 2021 Fixed: Corrected a bug that would result in no jobs made if customer name had special characters. 5 July 2021 Feature added: When entering the customer card, the job list now automatically refreshes if its more than 15 minutes since last refresh. 3 July 2021 Feature added: Added the possibility for users with BASIC authentication to change password, change the Microsoft user and add connection to MS SharePoint, OneDrive & Teams. Management portal - 2.2.6 24 June 2021 Feature added: Added the possibility to generate a consumed report for resellers and end-customers per day Management portal - 2.2.5 26 May 2021 Feature added: End-customers marked for deletion will be removed automatically at the end of each month. 5 May 2021 Feature added: Added the option to view elements within a group, when adding groups to a backup job 3 May 2021 Feature added: Changed the setup of Microsoft 365 tenants to utilize Modern Authentication (Device Code) 2 May 2021 Feature added: Added possibility to filter on groups, when creating a new backup job Feature added: Improved loading times from Microsoft 365 during the import of groups, when creating a new backup job Feature added: Added a search function suited for tenants with a large number of groups, when creating a new backup job Management portal - 2.2.0 19 March 2021 Feature added: Improved license count overview 16 Februar 2021 Feature added: Added the possibility to generate a consumed report for distibutors and it’s resellers and end-customers per day 29 January 2021 Fixed: Corrected an error where backup jobs was not created if the selection of groups with special characters in the name 11 January 2021 Feature added: Optimized the backupslogs that are included in the email, after each backup has completed. 7 January 2021 Feature added: Improved backup logs, being processed and sent faster after each job. Feature added: Minor design tweaks and changes. 6 January 2021 Feature added: Improved backup log viewer 5 January 2021 Feature added: Enforced 2FA during login for all users. 28 December 2020 Feature added: Job management got an overhaul - Introducing “Job overview” Within the job overview it is possible to have a full overview of a single job, including the following management functionalities: Run job Delete job Enable/disable job Get an overview of what groups is part of a job Get an overview of what kind of 365 data is being backed up. See job information with details such as retention, start time and backup interval Feature added: The “select” button, when selection jobs, has been replaced by “job overview”. Feature added: The “run job”, “delete job“ and “see groups” buttons, when a job is selected, has been replaced by “job overview”. Management portal - 2.1.4 26 December 2020 Feature added: Filtering is now possible, when browsing consumed licenses. Management portal - 2.1.3 22 December 2020 Feature added: When browsing Items, it is now possible to filter on the first letter to easily browse to a specific user 22 December 2020 Feature added: Now possible to see the “Managed by” - field, when browsing groups 18 December 2020 Feature added: France added as data location 15 December 2020 Feature added: Possible to see restore activity in the log within the management portal. Feature added: Added to option to filter in the log Management portal - 2.1.2 30 November 2020 Feature added: Introduction of license overview of ITP (Inderside Threat Protection). Fixed: Optimization & bug fixes Management portal - 2.1.1 16 November 2020 Feature added: Creation of tenants now gives the option to select SharePoint as an backup option. Feature added: Creation of Entire-backup jobs now creates 3 jobs, for SharePoint, OneDrive and Exchange. Fixed: Minor design changes and optimization.

Restore portal - 3.5.2 29 October 2024 Feature added: Entire Teams can now be restored using an impersonation account. This may be useful if you restore a previously removed team at the time when the original team owner account does not exist in Microsoft 365. If you leave this field blank, we will restore the team using the original team owner account from the backup. Restore portal - 3.5.2 23 October 2024 Feature added: Previously, only basic information was displayed and emailed when a restore was completed. This process has now been significantly enhanced, providing detailed insights including errors, issues, and the quantity of data restored. Additionally, all this information is now sent to the requesting user upon completion of the restore, unless they choose to opt out during the restore request process. Please note that this feature will only apply to future restores. For restores completed prior to the implementation of this feature, approximately 3 weeks ago, only limited information will be available. Restore portal - 3.5.1 20 October 2024 Feature added: To address issues some customers experienced with the previous Teams restore module, we have transitioned Teams restore to the new restore system for all users. This is a much needed major upgrade for Teams restore system that aligns the look and feel to the OneDrive and SharePoint restore modules. Additionally, you can now view Teams posts from a channel directly in the portal without the need to download or restore them first. Viewing, backing up and restoring of Posts requires upgrading the tenant for "Teams Posts Restore" in the management portal. Restore portal - 3.4.2 25 February 2024 Feature added: The restore portal now supports restoring of SharePoint Lists back to the original SharePoint site. Restore portal - 3.4.1 16 January 2024 Feature added: Some customers encounter issues with extended loading times when loading very large SharePoint sites that contain 10.000 or even over 30,000 folders (not files, but folders!). Loading such extensive structures can be time-consuming. To address this concern, a significant enhancement has been implemented, wherein only the libraries and the first level of folders are initially loaded. Users can then selectively load the remaining subfolders individually. Restore portal - 3.4.0 09 January 2024 Feature added: For customers with thousands of folders in the folder list of an account (some even having over 10,000 folders in a singleSharePoint site!), the experience of opening and closing the folder tree in such a vast folder list has been frustratingly slow. To address this, the functionality for opening and closing folders has been entirely revamped. Now, folders will open and close instantly, irrespective of the number of folders present. Additionally, the scrollbar's position will remain fixed and won't reset to the top. Restore portal - 3.4.0 22 December 2023 Feature added: It is now possible to restore SharePoint folders and items to different site. This requires the fully qualified domain name of the destination site and the name of the destination Library. In order to ease this process a new select site and library destination menu has been added in addition to still being able to type it manually. Restore portal - 3.4.0 22 December 2023 Feature added: When performing entire or folder restorations of SharePoint, OneDrive or Exchange an additional confirmation step is introduced to reduce the likelihood of accidental restores by users. Additionally, within the same popup, an option has been introduced to allow users to receive an email notification once the restoration process is completed.09 Restore portal - 3.4.0 22 December 2023 Feature added: The new layouts and features introduced for Exchange and OneDrive in October has now been implemented to SharePoint restores too. Next up Teams Restore portal - 3.3.1 4 November 2023 Feature added: The new layouts and features introduced for Exchange backups on the 10th of October has now been implemented to OneDrive restores too. Next up SharePoint. Restore portal - 3.3.0 10 October 2023 Feature added: A major upgrade to Exchange restore has been introduced. A completely new design, collapsable folders, side-by-side viewing of folders and items, simultaneous restores in the background, enhanced logging and support for users time zone. In addition a temporary session log has been introduced showing the logged in user all the restores from their current session showing status on all of the restores. Restore portal - 3.2.4 20 September 2023 Feature added: Together with a few minor graphical updates, you can now choose to display items and folders that were deleted before a specified date in your folders and items lists. For example, if you select May 1, 2023, the list will show items and folders from that day as well as any that were deleted before then. Restore portal - 3.2.3 6 July 2023 Feature added: Personal SharePoint sites have been incorporated into the Role-based access control (RBAC) system. RBAC can now be enabled for Exchange, OneDrive, and Personal SharePoint data. Restore portal - 3.2.3 22 June 2023 Feature added: An enhanced "details" window has been introduced, providing a more comprehensive display of the specific items that have been restored, along with precise information on the date and the person responsible for the restoration. Restore portal - 3.2.3 20 June 2023 Feature added: When creating group backup jobs it is now possible to exclude personal SharePoint Sites. Feature added: Excluding all Personal SharePoint Sites from a backup job can now also be done anytime after the job has been created. Restore portal - 3.2.3 9 June 2023 Feature added: It is now possible to list the last 200 saved versions of a specific OneDrive or SharePoint document file. Restore portal - 3.2.2 08 June 2023 Feature added: ZIP files generated when restoring to ZIP from OneDrive and SharePoint, can now be found in the restore log for a period of 7 days. Feature added: ZIP is now also available for Exchange and Teams items. Restore portal - 3.2.1 05 June 2023 Feature added: Teams Channel Tabs can now be restored within the restore portal. Restore portal - 3.2.1 30 May 2023 Feature added: When restoring Exchange or OneDrive data no longer requires authentication after selecting the data for restoration. Restore portal - 3.2.0 6 May 2023 Feature added: Added new actions to be included in the log within the restore portal. Login, open a mailbox, OneDrive or any other account, opening subfolders and viewing items is now added to the log, giving better visibility within the log. Restore portal - 3.1.5 24 February 2023 Feature added: Added possibility to send emails within the backup as email attachments. Feature added: When restoring OneDrive, users have the option to securly download them in addition to restoring them. Restore portal - 3.1.5 28 December 2022 Feature added: It is now possible to restore SharePoint "Libraries" and "Entire sites" to an alternative location within the same tenant. For "Libraries" it is also possible to enter a different library name that will be created before restoring. Feature added: When browsing a filelist from a OneDrive or SharePoint folder it is now possible to download the selected files as a ZIP file. When multiple files is selected, a folder will be created inside the ZIP file containing the selected files. A download link will then be generated and shared with the restore user. Note: Restoring as a ZIP file will result in a log entry, for audit purposes. Restore portal - 3.1.4 25 December 2022 Feature added: It is now possbile to restore content within SharePoint Online to an alternative SharePoint Online site within the same tenant. Restore portal - 3.1.4 12 December 2022 Feature added: Added support for restoring SharePoint Lists. Restore portal - 3.1.3 18 October 2022 Feature added: When restoring data, users are now notified via email when the restore is completed. Additionally, emails are automatically sent to users when certain errors occur with links directly to the relevant knowledge base articles in order to ensure delivery of backup. Restore portal - 3.1.2 16 October 2022 Uses can now restore items from a mailbox with a single click. Each Exchange item has a new "1-click restore" button next to it. Clicking this button will restore the email directly to the original mailbox with no need for authentication or any further action. At the moment only single mail items is supported. When testing is completed, the "1-click restore" will be made available for all items and folders in Exchange, OneDrive and SharePoint making it much easier to restore data. Note 1: This function will only be available for customers created after July 15th 2022. Customers prior to this date may request a re-authentication with our support in order to make this function available for them. Note 2: For security reasons, this function will not be made available for "entire" restores. Restore portal - 3.1.1 15 October 2022 When restoring SharePoint data a set of new options can now be specified. For folders and files the options are: "Restore all or last version of documents" "Action for the last version of the document" - This option specifies the action that will be performed with the last version of the restored SharePoint document on the destination. "Restore permissions" (yes/no) "Restore changed and/or deleted documents" (will only apply to folders) For entire sites the options, in addition to the above, are: "Restore list views" (yes/no) "Restore subsites" (yes/no) "Restore master pages" (yes/no) Restore portal - 3.1 14 October 2022 Customers with 20.000+ SharePoint sites must use the filter function in order to search and select a site to restore from. The regular one-by-one letter-filter will not be functional for such customers. For instance a site with the URL https://company.sharepoint.com/sites/My-project10 may use the last part of the URL after the last "/", in this case "My-project10", in order to find it. Alternatively using the first word (or first and second word together) from the title of the site will also find the site. 19 August 2022 The restore portal have been updated to match the layout style from the management portal. Feature added: It is now possible to export the restore log as a CSV file. Restore portal - 2.0.12 1 September 2022 We no longer support version 2 of the restore portal. The portal has been removed from our website, and only the current version is available. Version 2 was used by early customers with older authentication method (Often refered to as "Basic" and "Modern"). Customers that still uses these authentication methods must update in the management portal before being able to use the restore portal. There is no effect on the ongoing backups that will continue to run every day. Restore portal - 3.0.6 25 March 2022 Fixed: In some cases, restoring users with "In-Place archiving" turned on in their Microsoft account resulted in only showing the folders from the achieved data and not the current data. The problem has been resolved and in addition it is now possible to see in the user list if a user has archiving enabled or not. In case the user has "In-Place archiving" activated a new dialogue will ask whether the restore should be from the achieved or current dataset. 31 January 2022 Feature added: To address the issue with long waiting times when loading folders from a OneDrive user that have 1000s of folders, we now only load the root/top folders. Next to each folder is a "plus" sign for loading the subfolders for that particular folder. This will significant improve the experience for users with excessive amount of folders. 27 November 2021 Feature added: When restoring email with the "Send as email" function it is now only possible to send the restored emails to domains that is found in the backup jobs. For security purposes it is no longer possible to send to any random email addresses. The design for choosing destination email has also been changed from a simple popup to a function where the user selects from the available domain names. 26 November 2021 Feature added: Filter textbox has been added, which can filter unlimited number of characters, when selecting the user/site/channel/OneDrive etc. to restore from. Also filtering on the "Teams" and "Group Mail" tabs has been added. Restore portal - 3.0.5 19 November 2021 Feature added: Restore details are now more elaborate, including what was restored and what the status of the restore was. Feature added: New segment has been added showing error messages when restoring to OneDrive, Sharepoint or Teams. Meaning messages from Microsoft is included, and the origin of the error too. Fixed: NIn some cases details was not shown when restoring an entire SharePoint. (Unfortunately it is not possbile to retrieve error information for Exchange restores but as soon as it is available it will be added.). All the existing restore logs have been updated with this new details also. Restore portal - 3.0.4 4 October 2021 Feature added: It is now possible to restore Exchange data to a new folder, together with the option to choose your own name for the new folder. Feature added: Restoring OneDrive files and folders now has the option to "Keep" or "Overwrite" existing files/folders. In addition it is now possible to select if the files that is restored should be restored including version history or only as the latest version of the document. Restore portal - 3.0.3 11 August 2021 Feature added: The restore portal for Device Code customers is no longer in BETA. 20 July 2021 Feature added: Added possibility to restore Folders and/or entire mailbox'es to another mailbox within the same organization. 16 July 2021 Feature added: In addition to sending exchange items as emails to the original user, it is now possible to send the items to any email address including emails from other domains. Every restore sent by email to another account is logged including which email was used as recipient. Restore portal - 3.0.2 15 July 2021 Feature added: When restoring Exchange items it is now possible to send the selected items as attachments, via email, to the original account, instead of actually restoring the items. Restore portal - 3.0.1 15 July 2021 Feature added: If a user has selected some items to restore and for some reason did not proceed to actually restore them, the user will now be prompted if they want to uncheck or keep the previous selection when entering the same folder again. Feature added: When restoring exchange items the "check out" process is now more streamlined with new menu layout. Feature added: Restoring emails to another user, an option to define foldername of own choice is now possible. Restore portal - 2.0.12 17 May 2021 Feature added: OneDrive and SharePoint folders load faster when browsing. Restore portal - 3.0 3 May 2021 Feature added: New and aligned design Feature added: Support for Modern Authentication (Device Code) Feature added: Restore log is now live Feature added: Restore of Microsoft Teams objects and items Feature added: Improved loading times when loading folders and sites Restore portal - 2.0.11 14 December 2020 Feature added: “Refresh list” -button added for when loading items, during a restore session. Restore portal - 2.0.10 13 December 2020 Feature added: Possibility to view the description of a job under the name, during a restore session. Fixed: “No of selected items” now shows the correct amount if selected items from different periods, during a restore session. Fixed: “Select all” and “Unselect all” could in some cases redirect to the frontpage, instead of actually un/selecting all items.

API - v1 13 March 2023 Feature added: Introduced reseller-endpoint to get the latest status for all customers’ backups in a single call. Details: https://documentation.api.revirt365.com/#9b66db3b-05c6-4b89-843a-a3a2b3c673f9 12 March 2022 Feature added: Introduced endpoint to handle unlimited customer email notifications as well as notification types for each individual email address. Details: https://documentation.api.revirt365.com/#e4bb2de5-a1cc-47bb-a557-54d09acbb6a3 18 February 2022 Feature added: Allow backup data location to be specified with 3-letter IATA codes as well as the now deprecated 3-letter ISO country codes. Details: https://documentation.api.revirt365.com/#96e13f1d-2c90-4fe4-a48d-bebb1dfa49bf 7 December 2021 Feature added: Fast Track made available in the API 18 December 2020 Feature added: Added ability to mark customers for deletion.  Details: https://documentation.api.revirt365.com/ Feature added: Ability for canceling deletion of customers within 7 days.  Details: https://documentation.api.revirt365.com/

Restore portal, Self-Service - 1.0.1 07 June 2023 Feature added: Added language PL Restore portal, Self-Service - 1.0.1 06 June 2023 Feature added: Made it possible to have automatic mapping of supported languages in supported countries. Restore portal, Self-Service - 1.0 06 June 2023 Feature added: Added language DE and FI. Restore portal, Self-Service - 1.0 02 June 2023 Feature added: Added language IT and FR.