Anycloud

General

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FAQ 2

• How to: Create a support ticket for a Anycloud service
• Anycloud Security Statement

Backup for 365

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Errors 22

• KB #1006: ACB 365 cause multiple warnings about impossible travel activity
• KB #1001: The remote server returned an error (429)
• KB #1002: The remote server returned an error (500 + 409)
• KB #1003: "XX finished with warning: Failed to backup item: XXX, Item may have a virus reported by the virus scanner plug-in"
• KB #1004: "Failed to find group owner account"

See all 22 articles

How to 22

• How to: Connect to Microsoft 365
• How to: Set permissions for authenticating users and service account
• How to: Setup Applicationimpersonation
• How to: Create an admin user
• How to: Create and manage a backup jobs

See all 22 articles

Understand 23

• Understand: Backup types
• Understand: How much time does it take to complete a backup?
• Understand: Licensing types
• Understand: Certificate change
• Understand: Compliance

See all 23 articles

Changelog 4

• Management Portal
• Restore Portal
• API
• Self-Service Restore Portal

Portal guides 7

• End-user self-service restore portal video
• Reseller portal video
• Restore portal
• Management portal
• ACB365 Management portal demo guide

See all 7 articles

Management portal 9

• Changelogs prior to 2025
• Partner Benefit Calculator
• Updated climate-friendly data center options
• New visual warning in case of duplicates
• Improved support access

See all 9 articles

Restore Portal 1

• Exchange folders download is now available

API 0

Self-Service Restore Portal 0

Backup for Azure

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Understand 4

• Understand: Backup sources
• Understand: Frequency and Retention
• Understand: Snapshots
• Understand: Key considerations before performing a backup or restore

How to 1

• Setup Service account for Azure backup

Backup for Veeam

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Errors 8

• Error: Cannot proceed with the job: X existing backup meta file on repository X is not synchronized with the DB
• Error: Certificate validation failed. Authentication failed because the remote party has closed the transport stream
• Error: No cloud gateways are available: failed to validate certificates of some gateways
• Error: Unable to connect to the service provider
• Error: Waiting for backup infrastructure resources availability

See all 8 articles

How to 15

• How to: Add WAN accelerators
• How to: Change password to your BaaS/DRaaS tenant
• How to: Check backup snapshots in BaaS
• How to: Delete BaaS data from disk
• How to: Login to the console

See all 15 articles

Video guides 0

Understand 3

• Understand: Immutability
• Understand: FAQ: BaaS Migration
• Understand: BaaS Migration - Considerations & Limitations

Disaster-Recovery for Veeam

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Errors 4

• Error: Certificate validation failed. Authentication failed because the remote party has closed the transport stream.
• Error: One or More Networks Mapped to the same cloud network
• Error: One or more source networks were possibly mapped onto the same cloud network
• Error: Unable to connect to the service provider

How to 6

• How to: Activate DRaaS
• How to: Determine space left on DRaaS
• How to: Login to the console
• How to: Manage VMs within DRaaS
• How to: Setup DRaaS

See all 6 articles

Anycloud Cloud Object Storage for Backup

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How to 18

• How do I use Arrow Object Storage for Backup with Veeam
• How do I use Arrow Object Storage for Backup with Rubrik
• How do I use Arrow Object Storage for Backup with Commvault
• How do I use Arrow Object Storage for Backup with Veeam Backup for 365
• How do I use Arrow Object Storage for Backup with Dell

See all 18 articles